Frequently Asked Questions
WHAT PRODUCTS DOES TINGE OFFER?
Tinge offers a diverse range of products, including backpacks, stainless steel water bottles made from 100% recycled food-grade stainless steel, and various accessories designed to complement your lifestyle.
ARE TINGE BACKPACKS DURABLE?
Absolutely! Our backpacks are crafted with high-quality materials to ensure durability, functionality, and style. They're built to withstand daily wear and tear.
ARE THE STAINLESS STEEL WATER BOTTLES ECO-FRIENDLY?
Yes, our stainless steel water bottles are not only made from 100% recycled food-grade stainless steel but are also BPA-free, ensuring an eco-friendly and safe hydration solution.
DO TINGE PRODUCTS COME WITH A WARRANTY?
Yes, we stand behind the quality of our products. Tinge offers a warranty on all items. Please check the product details for specific warranty information.
CAN I CUSTOMIZE MY BACKPACK OR WATER BOTTLE?
At the moment, we do not offer customization services. However, we are continually exploring options to provide personalized products in the future.
HOW DO I CARE FOR MY STAINLESS STEEL WATER BOTTLE?
To maintain your water bottle's longevity, hand wash it with mild soap and warm water. Avoid using abrasive cleaners or placing it in the dishwasher.
WHAT PAYMENT METHODS DOES TINGE ACCEPT?
Tinge accepts major credit cards, debit cards, and other secure payment methods. We also offer convenient payment gateways for a smooth checkout experience.
HOW CAN I TRACK MY ORDER?
Once your order is shipped, you'll receive a tracking number via email. Use this number to track your package through our website or the designated courier's tracking service.
WHAT IS TINGE'S RETURN POLICY?
Tinge offers a hassle-free return policy. If you're not satisfied with your purchase, please refer to our Returns & Exchanges page for detailed instructions on initiating a return.
HOW CAN I CONTACT TINGE CUSTOMER SUPPORT?
For any inquiries or assistance, feel free to reach out to our customer support team through the Contact Us page on our website. We're here to help!
ARE THERE ANY ONGOING PROMOTIONS OR DISCOUNTS?
Stay updated on our latest promotions and discounts by subscribing to our newsletter or following us on social media. We often run special offers, so keep an eye out for great deals!
IS INTERNATIONAL SHIPPING AVAILABLE?
Tinge doesn't provide international shipping.